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Best Service, Maintenance & Repair: BT Fleet Solutions

Judging comment:

“BT Fleet Solutions invested more than £1.6m in its SMR offer last year. It extended its working hours, tripled its repair network, introduced mobile technicians and brought further digitisation to improve efficiency. In turn, the company has halved lead times, cut downtime for vehicles and recorded impressive improvements in customer satisfaction.”

Best Service, Maintenance & Repair: BT Fleet Solutions
Henry Brace picks up the award for Best Service, Maintenance and Repair, with Neil McIntee (left) and Dan Gilkes (right)
Henry Brace picks up the award for Best Service, Maintenance and Repair, with Neil McIntee (left) and Dan Gilkes (right)
For the full list of 2018 Van Awards winners, click here.

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Written by Dan Gilkes

Dan has been a commercial vehicle and construction equipment journalist for almost 30 years. An automotive engineer and former fleet manager, he has driven almost every van, pickup and truck that has been launched in Europe over that time. As editor of VFW, his aim is to keep readers up to date with the latest developments in the light commercial world.

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