The company already runs a large workshop at its headquarters site in Tewkesbury, which has been granted ‘Authorised Repairer’ status by Mercedes-Benz and FUSO Trucks.
Now the firm is embarking on a programme of extensions and improvements at the site, as well as laying plans to develop similar facilities elsewhere.
The project is being headed by Perry Reeves, recruited by Arthur Spriggs from the Mercedes-Benz dealer network, where he ran a dealership group in the South-East.
The Tewkesbury site has 17 full-length bays and five inspection pits as well as two bays in which Arthur Spriggs’ own technicians test Class 4, 5 and 7 vehicles – including vans and minibuses up to 3.5 tonnes gvw.
The workshop is open from 6am to midnight five days a week, and on Saturday mornings. It is staffed by a team of 22 fully qualified technicians, service advisors and parts specialists – who maintain a £360,000 stock.
Two Service 24h vans are on standby around the clock to provide emergency roadside assistance, while Arthur Spriggs also delivers Mercedes-Benz GenuineParts as often as twice a day to operators across an area extending to the Cotswolds, Wales, Worcestershire and Bristol.
Tachograph calibration, tyre-fitting, wheel alignment, diesel and AdBlue supplies and a full-height brush wash are all available on-site.
By the end of the year Perry plans to recruit as many as 25 more staff, extend the workshop opening to 24 hours a day, install at least two new 28-tonne commercial ramps and create a dedicated while-you-wait servicing area for van customers.
Until recently around three quarters of the Arthur Spriggs fleet of Mercedes-Benz trucks was based at the same premises, but the company has acquired a new site close by to which the haulage operation is now being transferred.
As well as its Tewkesbury base Arthur Spriggs runs a haulage depot near Rushden, in Northamptonshire, and a second workshop is set to open there early next year. Plans to open two further facilities in East and West Sussex are also at an advanced stage.
“Arthur Spriggs is in a great position,” continued Reeves. “The fact that we are also in the transport industry means we know exactly what kind of pressures operators are facing, and what they need in terms of support to keep their fleets on the move.”
