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Mercedes-Benz Vans takes lead on health and safety industry first

Mercedes-Benz Vans UK Ltd has teamed up with the Institute of Vehicle Recovery (IVR) to deploy an industry-first health and safety initiative for its MobiloVan service.

Mercedes-Benz Vans UK is now certifying the health and safety of all MobiloVan technicians for every three years, instead of five.
Mercedes-Benz Vans UK is now re-certifying its MobiloVan technicians every three years, instead of five.

The free call-out service across the UK and Europe comes as part of the three-year free roadside assistance cover with every vehicle purchase from Mercedes-Benz Vans.

Now, Mercedes-Benz Vans with the help of IVR is to re-certify technicians every three years, instead of five.

David Joyce, customer services director, Mercedes-Benz Vans UK, said: “The safety of our customers, their vehicles, and our technicians is of the upmost importance when attending a roadside callout. We know that it can cost up to £500 per day for a business’ vehicle to be ‘off the road’, so our MobiloVan offering is a vital service to help keep businesses moving. The new health and safety standard we’re implementing for our technicians therefore, ensures that our customers are in the safest possible pair of hands in the event of a roadside callout.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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