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Active Fleet Solutions & Irwin Mitchell team up for fleet incident management service

Dubbed TTS360, the new service can be used to either provide an all-encompassing service or a bespoke system to integrate with existing preferred suppliers to simplify the delivery of incident management.

The range of services includes:

  • In-house 24/7/ 365 First notification of loss service
  • Provision of temporary replacement vehicles
  • Vehicle recovery
  • Engineering services
  • Fleet damage repair and claims management
  • Claims Handling and Commercial Fleet Claims
  • Recovery and Injury claims

Andy Rowe, managing director at Active Fleet Solutions, said: ‘As leading providers to the motor industry we recognised that the climate was changing and there was a need for a sustainable, high quality, integrated and transparent motor fleet service.’

Matt Currie, a partner and expert in dealing with Motor Claims at Irwin Mitchell, said: ‘TTS360’s services can be tailored to your specific needs and is designed to remove complex processes and reduce the overall cost of claims for our clients.

‘This complete service provides an seamless ethical solution designed to and reduces the administrative burden for businesses. We will be working with our clients to establish a bespoke model service allowing clients to receive providing either a full set of incident management services or just the specific elements businesses need to enhance their operational efficiency, shorten the recovery cycle and control their costs.’

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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