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Addison Lee adds to courier services with new click and collect feature

Addison Lee has launched a new delivery service that enables customers to have items such as groceries, flowers and even Christmas shopping transported to their item through a click and collect feature.

The new AL Request delivery service has been launched to help both businesses and consumers as they navigate the second lockdown

It’s dubbed AL Request and joins Addison Lee’s existing courier services. The business says it’s the largest same day courier provider in London and has reported a 30% rise in demand during the first lockdown, due to changes including shifting office equipment to people’s home and providing support to the NHS.

The new AL Request service has been launched to help both businesses and consumers as they navigate the second lockdown and any future Covid-19 restrictions.

It will be available across Addison Lee’s digital channels – app and web –the allows customers to add their unique order receipt number to the booking for proof of purchase and collection. The courier can then pick up the item on the customer’s behalf and deliver it straight to their home.

Liam Griffin, CEO of Addison Lee, said: “Whether it is a fire pit for the garden or a food and wine hamper, AL Request can pick up direct from the store and deliver to your home.

“With public transport less appealing and the cold weather and dark nights setting in, Addison Lee can provide a safe and reliable option for people who still need to get hold of essential items. As we get closer to Christmas people will be missing those special festive treats and experiences.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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