Allstar has expanded its ServicePoint fleet service, maintenance and repair (SMR) platform with the addition of the 55-strong Rivus garage network.
Launched in April 2016 as a standard part of the Allstar fuel card solution, ServicePoint enables managers to directly book services, maintenance, and repair with their existing local garages and benefit from exclusive discounts on parts and labour, with average savings of 30%.
The addition of the Rivus network, which runs from Inverness to Truro, will bring increased option for business customers, according to Paul Holland, managing director of UK fuel at Allstar Business Solutions; sister company to epyx and the operator of ServicePoint with technology from epyx.
“Rivus has undoubted expertise and ability when it comes to fleet SMR, and we believe they will be an important addition to the overall network available through the platform, which now totals more than 4,600 franchise, independent and fast fit outlets,” explained Holland.
“Of special interest to ServicePoint users at this moment in time, as we all deal with the coronavirus crisis, will be their 30 mobile technician units, which add important flexibility for our users.”
Chris Billington, business development director at Rivus, said the move would enable Rivus – previously known as BT Fleet and rebranded in 2019 following its acquisition by Aurelius Group – to target a wider range of corporate customers: “Our corporate history is based in BT Fleet’s SMR operations, so we are very strong in the commercial vehicle arena but are also able to offer servicing for all makes of vehicle to a very high standard.
“At the moment, our customer base is centred around the mission critical and complex fleets operated by our corporate customers, providing essential services such as telecommunications, utilities and other core infrastructure sectors.
“However, we are very interested in expanding our footprint and joining the ServicePoint network provides access to a new pool of potential customers, ranging from SMEs to major corporates,” he continued.
Billington also said the addition of Rivus to ServicePoint would build on its work during the coronavirus crisis to support key worker fleets.
“As our typical customer runs mission-critical fleets, we are well placed to support them, whatever their circumstances. Even during lockdown, we’ve been able to provide full support to our customers where essential services have continued.
“This kind of flexibility will, I am sure, also be important to many ServicePoint customers, especially as more fleets in major industries start constructing their return-to-work strategies.”
