Amey has signed up Sopp+Sopp to provide accident management for its 8,500-strong vehicle fleet, including cars and LCVs.
The partnership, already live, has seen Sopp+Sopp provide a dedicated Amey team at its head office in Peterborough, backed up by its 24/7/365 contact centre, UK-wide network of repairers and engineering team to provide first notification of loss (FNOL), third-party intervention, vehicle recovery and repair services to the Amey fleet.
Richard Guy, head of fleet at Amey, said: “Sopp+Sopp impressed us with their flexible approach, they were willing to tailor their offering to suit our needs and took time to understand what we need. Their experience with other large fleets is also something that we were looking for and the ability to manage any type of vehicle – whether it’s a company car or our specialist commercial vehicles. We look forward to building a successful partnership with them as the contract progresses.”
Callum Langan, chief operating officer at Sopp+Sopp parent firm Activate Group Ltd (AGL), added: “We are proud to have won this contract with Amey through a competitive process that saw us highlight our technology-led solutions and customer experience focused operations. And now that we are up and running, the focus is very much on delivering on the promise and ensuring we provide our new partner with the high-quality service they expect.”
Founded in 2015, AGL owns Sopp+Sopp, Motor Repair Network, Sopp+Parts and Activate Accident Repair, AGL’s new body shop division which saw its first branch open in Birmingham in August.
Hannah Wilcox, AGL CEO, said: “Across the group, we are fully focused on achieving our mission to transform accident management – offering our clients and partners high-value, technology-led solutions and services underpinned by integrity and delivered by some of the most experienced and passionate people in the industry.”
The contract win follows the announcement of two executive appointments earlier in the year. In July, AGL appointed Paul Pancham, strategic development director at Tesco Underwriting, as its non-executive chairman, and confirmed Peter McAninch as director of network and engineering.
Wilcox concluded: “AGL and its companies are in a strong position as we look ahead to 2020. We’ve further strengthened our leadership team with two key appointments, confirmed a number of new contracts and we’re poised to share more good news as we head into the new year.”