Ctrack was originally appointed in 2014 to implement a web-based tracking solution across Anglian Water’s treatments, waterworks and waste water operations. This included the adoption of the Driver Behaviour Indicator (DBI), an in-vehicle device that alerts drivers to any infringements when on the road by displaying a series of traffic-light coloured warning lights.
A year after the water company had initially fitted the technology across 750 vehicles, the number of road accidents across its commercial fleet operation had fallen by 14%, while fuel efficiency improved by 10% and carbon emissions dropped by 4%.
A total of 1,750 Anglian Water vehicles have now been fitted with Ctrack Online’s reporting tool to capture management information regarding driver performance and driving exceptions. This has enabled the company to identify areas of improvement and maximise its driver training initiative, resulting in an almost 50% reduction in the number driver exceptions – such as speeding and harsh acceleration, braking and cornering – from 25 miles per event to 49 miles per event.
As part of the driver behaviour programme, Anglian Water also operates a zero tolerance to speeding, so a bespoke speed band reporting tool has been created to enable the company to monitor where any issues are occurring.
Ctrack will continue providing a consultative service to support the ongoing success of the vehicle tracking solution, including monitoring vehicle usage to identify any areas of underutilisation.
Stewart Lightbody, head of fleet services at Anglian Water, commented: “We have worked closely with Ctrack to develop an effective tracking solution that supports our commitment to Duty of Care. The safety of our staff, other road users and pedestrians in the areas we operate is our biggest priority, so we are delighted to see such positive changes to driver behaviour. Moving forward we are targeting a 25% reduction in accidents as well further improvements in fuel efficiency.”
