The vehicle glass repair and replacement business said that online bookings have increased three-fold over the last five years – reflecting the growing trend for customers to shop online – with the largest growth in online bookings having been driven by customers accessing the site through their smartphones, following the launch of the mobile site in 2011.
André May, sales & marketing director at Autoglass, commented: ‘Providing different ways for our customers to contact us through their preferred means of communication and at their convenience remains a key priority for Autoglass. We understand the importance of building on and improving our existing technologies to ensure that we offer the very best experience to our customers – from booking an appointment right through to the job itself. We’re delighted that more and more customers are choosing to contact us through our online platforms and we are looking forward to reaching the next major milestone with mobile online bookings very soon…!’
