A new technology-driven end-to-end incident management service has launched for fleets and leasing firms, bringing advanced driver behaviour insight and accident risk analaysis.
The new solution debuts from mobility and incident management specialist AX and draws on its 20 years-plus of experience in managing non-fault accidents on behalf of fleet and leasing companies and franchised dealer groups.
The AX Motor Assist portfolio is based on an automated technology platform and provides a 360 suite of motoring incident services, from windscreen replacement to the whole repair process and total loss management. This includes electric vehicle support for fleets making the transition; AX says it was historically the first provider to guarantee EV for EV in the case of a non-fault accident.
All solutions can be easily tailored in line with business priorities, and AX Motor Assist also offers value-added services and products, including DVLA licence checks, web-based driver risk assessments, in-vehicle driver safety training, fleet safety audits, and management workshops.
The solution can be run as a white-labelled incident management service – helping businesses to cut costs and downtime and grow revenue – or direct by fleets.
Mark Young, AX’s fleet & leasing account director, said: “With the launch of AX Motor Assist, we can offer fleet and leasing companies a complete outsourced incident management and mobility services solution. The aim is to minimise vehicle and driver disruption following an incident and provide a class-leading repair and mobility solution whilst ensuring costs are effectively managed and controlled.”
