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Axis deploys Assetminder to support new mobile maintenance service

Axis Fleet Management has reported significant benefits in time and costs after deploying the Assetminder fleet maintenance and workshop management system to help support its new mobile maintenance service.

Assetminder is being used to support the new Axis mobile maintenance service

Axis operates more than 2,500 assets, including vans, trucks, trailers and rigids, and recently introduced a new mobile division to provide nationwide on-site maintenance and repair services to its UK customers.

As part of the roll-out, Axis have invested in engineers and vehicles to service customers across the UK, and plan to also introduce onsite servicing of its hired tractor units.

To manage the maintenance and repair of its new mobile maintenance fleet, the firm has turned to the Assetminder cloud-based solution.

Each of the firm’s mobile engineers is being equipped with a tablet PC, on which they will be able to create and complete job-cards and safety inspections using the Assetminder app. Axis customers receive inspection sheets within minutes via email or they can log on to the Assetminder customer portal to view the work carried out.

The completed job cards and inspections automatically update the vehicle history file on the central system in the office, and financial data is auto uploaded to Sage 50 accounts.

Benefits being seen by the firm following the implementation of Assetminder include visibility on asset maintenance costs, a significant reduction in paper work, real-time information for customers and faster response times from mobile engineers.

Martyn Allen, director of service points, said: “The fact that Assetminder is very intuitive in design and layout meant that it was easy to learn how to use the different elements, particularly the mobile inspection and job-card apps. This latter part was key in ensuring the ready adoption by our mobile engineers.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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