The company says the technology has resulted in savings in fuel and manpower as well as improved customer service, and has extended the use of the technology, supplied by Navman Wireless, across its UK local delivery fleet.
Telematics specialist Navman launched the combined temperature monitoring and tracking solution for refrigerated transport industry last year, largely in response to a growing demand from managers of refrigerated fleets to find new ways to maximise efficiency and simplify records, while doing everything possible to ensure temperature-controlled goods remain within set conditions.
‘Improving operational efficiency across our entire fleet is the main driver for investment in the technology, but it is the knowledge and visibility the system data gives us that is of critical importance,’ explained Wrights Food Group logistics manager, Nic Cuthbertson.
‘We also wanted to reduce our environmental impact and improve driver behaviour. Previously, we sent drivers out and just assumed they were doing their jobs properly.
‘We now have clear visibility of what routes are being taken, enabling us to improve routes, reduce delivery miles and avoid, if we can, traffic accidents and other issues. This improves our response to customers by identifying where vehicles are compared to their own loading/unloading schedule.
‘We can also see how drivers are interpreting the working time directive by taking breaks, observing bad practice and drivers dragging the day out, allowing hours to be tightened up,’ he added.