Boiler supplier and installation specialist Baxi has downsized its Customer Service engineer fleet from Volkswagen Crafters to Transporter vans to cut costs and CO2 while also enhancing customer support.
The vehicles have been deployed following indepth work from a dedicated project team at Baxi Customer Support, which undertook vehicle trials, MPG monitoring, racking modifications, and weighing of the vehicles in order to ensure they met the correct payload.
The new Transporters will save Baxi £1,500 on fuel per year, per vehicle while also cutting the fleet’s overall CO2 emissions by 33%.
The vehicles also offer a range of benefits for both customers and drivers.
The new vans are smaller to comply with new city-wide height restrictions but can still hold the same amount of parts as the previous vehicles. This also means it will be quicker and easier for engineers to park when attending customer visits.
The vans also feature five different braking assistants, and a driver alert system which will warn the driver to take a break if it detects fatigue.
Hannah Denton, area fleet manager at Volkswagen Commercial Vehicles, said: “Our Transporter vans are extremely practical, fully-decked out with modern technology, and spacious load-carriers while remaining compliant with Euro 6 emissions legislation – the perfect solution for Baxi’s Customer Support engineers.”
