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Baxi makes switch to Volkswagen Transporter 

High-efficiency boiler manufacturer Baxi has taken delivery of the first of a fleet of 80 new Volkswagen Transporters, replacing its previous Crafters.

Baxi VW Transporter van
The vans will cut costs and enhance efficiency for Baxi.

The vehicles will be used by Baxi’s team of Customer Support engineers attending call-outs to homeowners across the country and are slightly smaller in width and height than the Crafter vans they replace, meaning they comply with new city-wide height restrictions, but are still able to hold the same load. The more compact design will also make it quicker and easier for engineers to park when attending customer visits.

The vans, which will be supplied in full by January 2018, also come equipped with multiple health and safety features, including five different braking assistants and a driver alert system which warns the driver to take a break if it detects fatigue.

Louise Murton, national service operations manager at Baxi, commented: “Not only are these new vans the perfect solution for our Baxi Customer Support engineers out on the road, but with a 33% cut in emissions compared to our previous vehicles, they benefit the environment too.

“The Transporter vans are already proving extremely practical for our engineers. Not only are they spacious, but their modern braking technology gives our engineers a better chance of avoiding or minimalising a collision. The vehicles will also help to enhance further our award-winning customer service, enabling us to reach our customers in the most efficient way possible.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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