Bevan Group is now providing a five-year warranty on its commercial vehicle bodies; up from its current three years and said to be the most comprehensive in the sector.
The West Midlands-based manufacturer builds more than 60 commercial vehicle bodies each week and the new warranty covers all elements of the manufacturing process, including frames and sub-frames, for Bevan Group’s range of dry freight box bodies and curtainsiders, dropsiders, tippers and Lutons. It also extends to trucks and vans built for more specialised applications, such as impact protection vehicles used by highways management operators.
The fitment of ancillaries such as tail-lifts, cranes, roller shutter doors and crash cushions is included too, although the equipment itself will continue to be covered by the relevant third-party supplier’s own warranty.
The company said the new extended warranty reflects the fact that so few claims are being made by customers, and that the cover had already been in place in effect
Managing director Anthony Bevan explained: “We’ve never walked away from a customer with a legitimate issue, even if their vehicle was technically out of warranty. If we’re at fault, then we’ll do whatever it takes to resolve the problem.”
He added: “Bevan Group is committed to long-term partnerships, so we also offer extended warranty terms of up eight years for some of our biggest, key account customers. I’m certainly not expecting, therefore, that this announcement is going to cost us a fortune by provoking a flurry of additional warranty claims.
“Rather, what I’d like to think we’ve done by adding an extra two years’ cover across the board, is demonstrate to potential as well as established customers that they can have full confidence in the quality of our products and in our back-up.”