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Cardiff City Council sees out-of-hours tyre callouts slashed by 95%

Previously, Cardiff City Council had made 150 out-of-hours calls to replace failed tyres on its fleet of 500 vans and 60 trucks. However, since ATS Euromaster took over tyre management in October 2014, that number has dropped to an average of just eight out-of-hours callouts per year – less than one a month.

The huge reduction has been brought about by ATS Euromaster’s heavy emphasis on preventative maintenance, with expert technicians providing advice that ensures there is a lower need for emergency repairs.

Additionally, ATS Euromaster has substantially cut tyre cost expenditure for the council by driving up the regrooving rate of its truck tyres, which extends each tyre’s life by around 25%. Between October 2013 and 2014, just 168 tyres were regrooved. Under ATS Euromaster’s management, 688 tyres have been regrooved in the last year, resulting in major savings for the council.

ATS Euromaster has been able to deliver such a vast improvement for Cardiff City Council by structuring its operation around the council’s needs, making it easy to get expert support. Shift patterns are organised around customer peak operating times, so there is a consistent level of support.

Richard Jones, fleet manager, Cardiff City Council, said: “ATS Euromaster has worked closely with Cardiff Council to successfully deliver significant savings to the overall tyre spend and increased operational efficiencies.  They are a solid and reliable supplier, and experts in their field. Their approach to the contract has always been fair, courteous and above all, professional in every respect bringing a high level of value to our end users.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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