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Clarion Response communicates fleet policy changes en masse with Driver Audit

Clarion Response is using the Driver Audit module from Licence Check to communicate a change in fleet policy to its near-500 company van drivers.

Terry Hiles, general manager at Licence Check

The business is the in-house repairs and maintenance service of Clarion Housing Group, which has a portfolio of 125,000 properties and 350,000 residents.

Clarion Response operates a fleet of 480 company vans, primarily panel vans. It also operates a number of electric and plug-in hybrid vans, and is fast-growing its electric fleet further.

The company already uses the DAVIS cloud-based risk management solution from Licence Check to carry out all fleet compliance measures, including licence checking for all drivers and vehicle condition checks

But fleet and environment manager Colin Hutt decided to add the Driver Audit module, which Licence Check launched last November, to communicate important changes in fleet policy to all his company drivers.

“Driver Audit has been great for us. I’ve re-written the fleet operating policy and the driver handbook to make drivers aware of their responsibilities – such as having a valid licence, carrying out regular vehicle checks and so on.

“We needed to make sure that all drivers had seen the new policies and have used the Driver Audit module to communicate with them all.

“The drivers firstly have to acknowledge that the information we hold about them is correct and has not changed since the last audit. Then they have to confirm that they have opened and read the new policy documents, that they accept the terms and conditions and agree to fulfil their responsibilities.

“This completes a perfectly auditable electronic trail that allows us to confirm the status of all of our drivers and show that everyone is compliant with the new policies. In that respect the Driver Audit module has worked perfectly for us,” he added.

The new online module integrates with other services within the DAVIS system or can be run as a stand-alone solution. Licence Check will be showcasing it to fleets at the ITT Hub event at the Farnborough International Exhibition and Conference Centre, which runs from 30 June to 1 July.

Terry Hiles, general manager at Licence Check, commented: “With more employees becoming home-based and with those that do come into the office avoiding public transport, we expect people to be increasingly using their own cars for work related purposes.  That puts the emphasis on employers and contractors to ensure they have the suitable checks in place to ensure they are complying with the law and that they are not putting their employees or themselves at risk.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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