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Coronavirus crisis brings busiest week ever for online vehicle maintenance service

Fixter has seen record demand for its physical contact-free vehicle maintenance service as drivers practise social distancing and self-isolation.

Drivers can have cars or vans picked up and serviced or MOT’d before being dropped back

The service enables drivers to have their cars or vans picked up then serviced, MOT’d or maintained before being dropped back at their homes.

Limvirak Chea, founder and CEO, said: “We have seen a huge increase in demand for our service in the Covid-19 crisis as customers want to minimise contact or even leave their house.”

The service has been further enhanced for the Covid-19 emergency with a sanitising cleanse for cars, before they are returned to customers, including a wipe-down of the steering wheel, gear knobs, driving controls and handles.

Furthermore, where Fixter appointed delivery drivers are operational in cities such as London, Manchester and Birmingham they will wash their hands with soap and water and use sanitiser gels at regular intervals while maintaining safe distances when dealing with customers to avoid all forms of physical contact.

The service is also evolving with new ways of working to cope with the crisis. All staff are working from home, using the latest digital networking technology to keep operations running 100%.

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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