The company, which delivers milk and other products to 1.3 million homes every week, hopes that by adopting r2c Online’s platform, its National Distribution Centre will be able to remove paperwork and the risk of holding incomplete or eligible records from its fleet maintenance processes. All information about vehicle assets and any maintenance and repair work undertaken on them will be captured electronically and immediately uploaded to the platform, eliminating the need to duplicate and transport paper service records.
R2c claims that having this information provided electronically, collated centrally and available at the touch of a button, improves the accuracy of compliance records and allows better communication and collaboration with maintenance partners.
Jim Whitmore, transport compliance manager at Dairy Crest's National Distribution Centre, commented: ‘The r2c system has improved fleet performance, costs and visibility across all our tracked assets. A paperless system has improved record retrieval along with online reporting to establish vehicle maintenance, defects and attributed costs. It’s been so successful that we have now established our key maintenance suppliers within the process to eliminate the timely process of waiting for service inspection sheets.’
Nick Walls, managing director or r2c Online, added: ‘Dairy Crest is another significant customer to join the r2c Online platform and we are delighted to be working with one of the UK’s largest and most forward thinking operators. Driven by customers’ moves to become more efficient and prove they are meeting increasingly stringent regulations, our service is fast becoming the industry standard for managing fleet maintenance and compliance records.’