Dennis Eagle has installed advanced dashcams on its van fleet as part of a video-enabled driver protection solution.
The business, which specialises in the design and manufacture of refuse collection vehicles, is using a fleet and video telematics system from SureCam integrated with Peoplesafe’s lone worker service to advance safety inside and outside the vehicle.
Dave Nicholls, service operations manager at Dennis Eagle, said: “Our main priority is the welfare of our service engineers when they are working remotely and at high-risk locations. By bringing together our vehicle camera, tracking, driver behaviour and lone worker protection requirements into an integrated technology solution, we can safeguard our team, while achieving a host of secondary efficiency, productivity and cost improvements.”
An initial trial at two sites for 28 service engineers showed the success of the solution and Dennis Eagle has since rolled out the technology to 112 vans, which are operated as maintenance and breakdown response vehicles.
Each depot manager receives video upload alerts of collisions, near misses and harsh driving events, with scheduled reports providing an overview of driver behaviour performance. Meanwhile, the operations team now uses location-based data to better coordinate and respond to customer maintenance needs.
The integration with Peoplesafe’s lone worker service provides drivers with a quick and easy way to request assistance. Added audio and visual insight in the event of an alert ensures that Dennis Eagle can proactively manage any emergency situation, with immediate access to emergency services if required.
“We have been using vehicle tracking and lone worker technologies for a number of years, but we have now recognised the huge potential of an all-in-one, video-enabled solution to enhance driver protection and management,” Nicholls outlined.
“The support we have received from SureCam has been first rate, which has made the entire process from trial through to full roll-out simple and stress free. We are now focusing on embedding the solution into our operation, so we can make the most of the genuine opportunities it provides.”
