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FedEx debuts new Collect+ store-based delivery and returns service

FedEx Express has launched a new Collect+ store-based delivery and returns service in the UK, providing online shoppers with more flexible options.

The new FedEx Collect+ service provides returns collection services at almost 4,000 stores across the UK, supporting the rise in online shopping seen during the pandemic

The new service, launched in alliance with PayPoint, provides returns collection services at almost 4,000 stores across the UK, supporting the rise in online shopping seen during the pandemic.

It builds on the existing service that allows recipients to redirect parcels in advance to a participating Collect+ store to collect at a time convenient to them.

It’s initially being run on a UK-only basis, with international returns planned for the near future.

“We’re delighted to extend our strategic alliance with Collect+ to meet the ever-growing need for more convenient, secure and safe pickup and drop off locations across the UK,” said Norm Jaschinski, managing director, regional marketing Europe, FedEx Express. “Supporting businesses, and particularly small businesses, as they continue to serve their customers in the current climate is essential, and the expansion of this alliance is just one more way FedEx can help.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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