The company prides itself on being green and eco-friendly, and reducing fuel consumption and CO2 emissions are a top priority.
‘The Driving-Style Monitoring has helped us reduce the speed at which our employees drive, which in turn has reduced fuel consumption for the whole company,’ said operations manager David Wise. It has also assisted in accident management and insurance claims, providing detailed information on where a vehicle was at any time and how it was being driven.
The company is also always looking to reduce lead times for customers and be more responsive and the technology has helped here.
‘The real-time tracking has helped us allocate vehicles more efficiently,’ explained Wise. ‘One of the features we find the most useful is the Address Search which enables us to quickly find the closest team to a particular location. It helps us redeploy them if necessary, offering a quicker response and a greater level of service.’
And with A Shade Greener running its whole operations in-house, including sales, surveys, home visits, installations and post-installations, the Quartix technology has also benefited many of the individual departments.
‘We have given each department head access to the Quartix tracking system and it has helped them immensely,’ said Wise. ‘They are able to keep track of their team at all times, and direct their drivers to avoid traffic or change appointments to suit locations.’
Quartix’s fleet management reports are also used to keep on top of any maintenance due on the vehicles.
Wise commented: ‘We are able to monitor how many miles our vehicles are doing which is very important when looking at when services are due. It allows us to plan maintenance to further minimise downtime.’
A Shade Greener have been impressed with the customer service and support from the Quartix team: ‘The service we have received from Quartix since day one has been excellent. All the installations were completed in a week which meant minimal down time for our teams and allowed them to get straight back on the road. Post-installation customer service has also been fantastic,’ concluded Wise.