Fraikin has added additional vans and technicians to its mobile maintenance network, ensuring a swift response to customers’ defect repairs and routine maintenance to bring maximum uptime.
The extra resources include a further seven 3.5-tonne Mercedes-Benz Sprinter vans, increasing the total fleet to 24, split between Sprinter and Renault Master vans.
Fraikin has also deployed six new mobile technicians, expanding its mobile maintenance team to 22.
Darren Hall, managing director at Fraikin, said: “Increasing our mobile team helps to future-proof our maintenance offering, bolstering our ability to offer dedicated customer support across the UK and ensure more up-time for our customers.
“This expansion will enable us to keep ahead of the curve, allowing us to be both flexible and instantly reactive, which will be essential when considering the ever-increasing telematics capabilities across the industry.”
All Fraikin technicians are trained to level two of the IRTEC Licensing Scheme – the nationally recognised accreditation for technician safety and competence in the road transport industry. Five have also completed both their level three and Master Technician training.
“Our techs are amongst the best qualified in the industry, with a diverse skill set, detailed technical knowledge and a complete understanding of new innovations and vehicle technologies,” added Hall.
The new vehicles are equipped with a multi-purpose workbench and custom racking system built by Edström, including carry cases to store specialist equipment which can be taken direct to the vehicle under repair. The new racking system is also being retrofitted across the remaining vehicles in the fleet.