The Herd Group has added further value to its LCV solutions under a new SMR deal with Fleet Assist.
The LCV rental and fleet management specialist will take advantage of Fleet Assist’s full range of SMR supply chain products and services.
The three-year contract follows an extensive review by the Herd Group of the short- and long-term SMR needs of both its small and large LCV rental and fleet management customers.
Fleet Assist will deliver a range of bespoke services to fleet drivers via the Brilliant Herd Connect platform. This includes access to Fleet Assist’s network of 5,200 garages and over 500 mobiles, its phone and online service booking facility and support for its technical authorisation team.
Downtime management is a key focus for LCV operators and the Fleet Assist team proactively work with garages to reduce the time Herd Group vehicles spend off the road.
Herd Group will also be using Fleet Assist’s Paybill service whereby all SMR bills are consolidated into a single invoice. At the same time, the company has full access to Atlas Analytics, which provides extensive insight into both the fleet and how it compares with anonymised benchmark data.
Atlas gives its operations team the ability to drill down into individual service items used on each vehicle to help them understand how their fleet is performing at a granular level.
Danielle Davison, Herd’s group commercial director, said: “We are very excited at announcing our partnership with Fleet Assist. We have built up a reputation for providing small and large LCV fleet customers with a bespoke service that meets their individual needs, and we are confident Fleet Assist will add further value to our proposition and enable us to continue to deliver exceptional customer care.
“During our selection process it became clear Fleet Assist provides the industry benchmark in SMR supply chain management and systems. Their granular capability data by garage, market leading business intelligence married with a simple agnostic approach makes them very open minded and ideally suited to servicing our SMR needs.”
