Holman is taking over the contract for BT Group’s 37,000 commercial vehicles from Rivus, marking one of the biggest fleet management deals in history.
The deal runs across BT’s light commercials, large commercials and specialist vehicles, HGVs, plant and ancillary equipment – one of the UK’s largest fleets and which mainly fall under the Openreach division, which is rapidly delivering full-fibre broadband across the UK.
The initial seven-year contract, which starts from 30 September 2023, includes service, maintenance and repair, portfolio management, glass replacement, and pool vehicle/rental management.
It includes a strategic focus on “outstanding” SMR services along with supporting BT’s migration to electric vehicles.
Holman is supporting its commitments by expanding operations into Birmingham with a new facility and more than 100 new roles, from leadership to trainees.
Nick Caller, Holman UK managing director, said: “We are delighted to have been selected by BT to win what is, arguably, the largest fleet management contract ever awarded in the UK.
“Our flexible and transparent solutions will ensure we maximise BT Group’s investment in its commercial fleet, supporting the business to achieve its objectives and business commitments.
“This contract will set the standard for fleet management in the UK – and is a testament not only to the dedication, growth and innovation of everyone involved at Holman, but to the partnership approach employed by BT Group throughout our discussions over the last 12 months.”
Cyril Pourat, BT Group chief procurement officer, said the deal had been awarded on the basis of providing an efficient fleet management service to engineers and supporting the migration to EVs.
“We regularly review our contracts with suppliers, and we’ve made an agreement with Holman to transfer the maintenance of our commercial fleet to them later this year. As we move the majority of our fleet to electric or zero-emission vehicles by 2030, these changes will ensure we can continue to give the best service to our customers across the UK, from Shetland to the Scilly Isles.
“One of the core strategies of the partnership will be to bring enhancements for BT Group and its drivers, with a particular focus on EV and sustainability initiatives and investment in technology to streamline and enhance service delivery.”
He added: “The contract will focus on transforming the driver experience, bringing innovation and transformation ideas to enhance the operational and driver experience for engineers on the road. With a network extending to over 400 locations across the UK, Holman is closer to the majority of BT Group’s workforce, supporting the migration of their fleet to electric and net zero carbon vehicles between now and 2030.”
Holman said the deal would, by design, benefit all fleets that it works with.
Nick Caller elaborated: “Adding such a significant fleet to our portfolio allows us to accelerate products and services already in the pipeline. Additionally, our partnership with BT Group has identified areas where we wish to invest further to support all customers, partners and prospects alike.”
