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Only weeks after buying the van based on Mercedes’ reputation for safety, Edwards, the proprietor of home entertainments specialist Jooced, escaped unscathed from a motorway smash.
“Mine was the last vehicle in a stationary queue of traffic and a car came spinning into the back of me,” he recalled. “It was snowing at the time and I didn’t see him coming but it was a very big bang, which left the back of my new van badly damaged.
“Most importantly, though, I was completely unhurt. The brand’s reputation for safety was one of the main reasons I bought my first Mercedes-Benz vehicle, as I also use it from time to time to carry our two young daughters. But I hadn’t expected to put those safety credentials to the test quite so soon!”
Now fully repaired, his Extra-long Citan 109 CDI crew van has just been joined by a second Mercedes-Benz van, a larger Sprinter 214 CDI Medium with high roof, which was also supplied by Kidderminster-based dealer Rygor. Both vehicles feature metallic black paintwork and the Jooced livery.
“Given the nature of the clientele, image is very important to a business like ours,” said Edwards.
“Mercedes-Benz is a highly prestigious brand and our new vans are certainly very smart, without being flashy or ostentatious. When I turn up at a prospective customer’s property to undertake a survey or provide a quotation, the Citan helps me to convey exactly the right impression of professionalism and quality.”
He continued: “Both vehicles are exceptionally comfortable and highly fuel-efficient, important attributes given that our work takes us all over the country.”
He also praised the van’s practicality, commenting: “I use my Citan to carry materials and components, and we do likewise in the Sprinter, which also serves as a mobile workshop. We’ve racked it out and you can stand up in the back, which makes life so much easier compared to our other vans, in which you’re either on your knees or bent double rummaging around for the things you need.”