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Latest Selsia online system offers total control over accident repair service

Already installed across Selsia's approved network of 87 accident repair centres, SelsiaCentral is now available as a free of charge, online application for Selsia's car, van and commercial vehicle fleet customers.

Using the online system, fleet operators can create their own new cases, with an instruction, along with their pre-agreed SLA, quickly transmitted to the closest approved Selsia repairer. This can also be carried out at Selsia's 24-hour call centre. Shortly afterwards, estimates and images can be viewed online and authorised immediately to reduce vehicle loss of use.

Repairs can then be progress tracked with key milestone dates right through to collection or delivery.

All documentation, organised by vehicle and registration relating to the case, can be viewed online by the fleet manager at any time. Essential management information and key performance indicators can also be extracted from SelsiaCentral.

Selsia's engineering & operation director, Neville Lidford said: ‘Having this interactive online management system as well delivering consistently high quality, safe repairs at costs 24% below the national average has enabled us to grow our business beyond all expectations. We are looking forward to working with more of the UK's leading fleet operators.’

SelsiaCentral, along with the rest of Selsia's accident management services is offered on a free of charge basis to all of Selsia's fleet clients operating 100-plus vehicles.

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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