Leeds Teaching Hospitals, one of the biggest NHS trusts in the UK, has implemented a telematics solution from Ctrack to achieve and retain its Van Excellence accreditation as well as benefit overall fleet running.
The organisation runs a fleet of 32 vans for a variety of services, including staff and passenger transport, catering delivery and blood sample collection.
The web-based Ctrack Online solution is being used by Leeds Teaching Hospitals to support its commitment to operating a safer, more efficient and sustainable fleet.
“The FTA certification requires fleets to demonstrate they are effectively managing driver behaviour, so we can show exactly how we are using vehicle tracking to monitor and investigate speeding, harsh driving events and road collisions,” said Walter Pawinski, facilities coordinator logistics & transport at Leeds Teaching Hospitals.
The technology also enables the logistics and transport team to investigate complaints by using Ctrack Online’s historical reporting functionality. In one instance recently, the system was used to disprove a complaint that a passenger transport service was not arriving on time, while in another, they were quickly able to show that a driver was not at fault for a failed blood collection despite claims to the contrary.
The technology also provides real-time visibility of vehicles, enabling Leeds Teaching Hospitals to ensure the safety of drivers at all times and that office-based staff can respond quickly when a problem does arise. Walter Pawinski explained: “We were able to use Ctrack Online to immediately locate the position of a vehicle when a driver had unfortunately suffered a heart attack, while confirming that the ambulance had deployed a spare crew member who had driven the stranded vehicle back to base.”
Leeds Teaching Hospitals is also using Ctrack Mobi2, a real-time fleet management tool, to monitor vehicle that are operating out-of-hours and at the weekend.
“Ctrack Online has become an important fleet management tool providing added visibility and control over our vans. Using both hardwired and self-installed vehicle tracking units we have created a flexible and functional tracking solution that positively supports our logistics and transport operation,” concluded Pawinski.
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