The software will be used to manage a fleet of 40 refrigerated vans that handle guaranteed and timed deliveries for customers within the pharmaceutical, medical, healthcare and food industries.
LF&E has been providing its temperature-controlled delivery services for the past eight years on behalf of pharmaceutical and healthcare companies and the NHS.
The company will use the Paragon system to enhance its planning capabilities to meet strict transport requirements in terms of on-time deliveries, customer communications and optimum performance.
LF&E will use the transport planning software to create accurate plans on a daily basis, as well as support effective communications via email and text message to avoid failed deliveries and any subsequent redelivery costs.
The Paragon Single Depot software will also enable LF&E to provide business intelligence to prospective customers through the analysis and modelling of delivery requirements, while creating competitive costings based on achievable transport plans.
Moving forward, LF&E is also looking to integrate the Paragon software with its vehicle tracking system to monitor the performance of vehicles and provide up-to-date arrival notifications to the end customer.
Jason Buckley, managing director at LF&E Refrigerated Transport, commented: “The nature of our business is incredibly demanding and time-sensitive, so quality of service is key to everything we do. We need to deliver right first time, every time. It is therefore important that we use the best tools available to fulfil the requirements of our customers. Following a detailed review, we recognised that the Paragon system was the routing and scheduling software of choice, which would enhance our service offering.”
