The new vehicles are being supplied on a four year full service contract hire basis to allow Lyreco in fulfilling its next-day delivery promise to customers.
The company’s 2016 fleet investment includes an initial batch of 89 new Master vans, which are replacing assets previously supplied via an alternate provider. In July Fraikin will commence delivery of phase two of the deal, with a further 83 Master vans to replace older Fraikin assets in the fleet.
Fraikin will complete all vehicle servicing overnight and at weekends, with a collection and delivery service. Fraikin also provides rapid replacement vehicles nationwide in the event of a contract vehicle suffering unexpected downtime, sourced from its 1,200-strong rental fleet – with a commitment to being able to supply the specification of van preferred by Lyreco.
All vehicle maintenance is co-ordinated centrally via the 24/7 Fraikin Service Centre (FSC) in Coventry, using a dual network of both Fraikin branches and approved repair agents. This ensures that each of Lyreco's 24 regional distribution centres are no more than a few miles from either a Fraikin branch or an authorised service partner.
Lyreco is also able to monitor its fleet through FraikinView – a specialist web portal which enables vehicle defects to be reported online and provides progress of vehicle breakdowns. It also lists planned maintenance work, helping Lyreco optimise fleet scheduling, and hosts important vehicle documentation, service records and fleet information to aid compliance.
The new deliveries will join a 280-strong commercial vehicle fleet operated by Lyreco, which also includes a combination of five-tonne panel vans and 7.5-tonne rigids. They will be spread across Lyreco’s national network, with each van expected to cover up to 30,000 miles a year and be on the road up to six days a week.