Mr Kitchener joins the Fleet Management team at Prohire having worked in service and fleet management for over 17-years. “The role will call upon all of my experience and knowledge,” he said. “As one of the fleet engineers at Prohire I will be responsible for managing our service network to ensure our service providers offer the highest standards of customer support and vehicle compliance to our ever growing customer base.”
The role will also see Mr Kitchener conduct fleet engineering reviews with customers to ensure, from an engineering perspective, that vehicle uptime is maximised so customers can fully capitalise on vehicle utilisation.
“Through this customer focused approach Prohire proactively supports customers to drive the profitability of their vehicles,” he added. “This attention to detail and Prohire’s commitment to individual customer care stand out in this industry and I am absolutely delighted to be joining such a professional team.”
Mr Kitchener reports to Prohire operations manager, Mick Steele who said of the appointment: “We are thrilled to have Mark join the team. The knowledge and understanding he has of this industry along with his drive and enthusiasm set him apart from his peers and I believe he will be a real ambassador for us.”