The council has adopted a new computer management system designed by Mayrise Systems that allows frontline staff to report flytips while on the road and pinpoint exact locations to those tasked to collect them.
Sixteen caged cleansing vehicles and three refuse vehicles that deal specifically with bulky waste items and missed rubbish collections now have in-cab touchscreen computers that allow them to tap in and receive GPS locations for dumped rubbish.
The technology also links in with the council’s customer contact centres and website for faster and more efficient incident reporting and management. The in-cab touchscreen computer also allows for real time communication with frontline street cleansing staff while the integration with back office systems is said to significantly reduce unnecessary paperwork.
Councillor Ian Corbett, Newham’s executive member for environment, commented: ‘Residents have the right to a clean and safe environment. Fly-tipping doesn’t just make the borough an unpleasant place, it is also illegal and those responsible will be prosecuted.
‘Until now frontline staff have used a paper system in the office to report flytips. The new management system makes things more efficient and effective; proactively identifying and resolving issues instead of having to spend time completing the paperwork.
‘We will look at how we can bring the benefits from the fly-tipping module to other service areas within waste, such as missed bin collections, bulky collections and recycling. As we use Mayrise management software within other service areas such as highways, street works, street cleansing and street lighting, the opportunities to save money across the council are potentially significant.’