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Mercedes-Benz Vans launches eSprinter roadside assistance unit

Mercedes-Benz Vans UK has introduced its first electric Service24h roadside assistance van, as part of a pilot project in London.

The eSprinter is part of a pilot scheme in south London, providing support to the capital’s growing eVan community.

The eSprinter is kitted out in the same way as the diesel-engined vehicles that provide free, round-the-clock support to customers throughout the UK.

Operating from the Marshall Van Croydon Dealership in south London, it is now being utilised to serve the capital’s growing Mercedes-Benz eVan community.

Simon Neill, customer operations director, Mercedes-Benz Vans UK Ltd, declared: “We’re really pleased to have added the first electric roadside assistance vehicle to the fleet of around 180 Service24h vans operating nationwide.

“It’s important to demonstrate to customers for our eSprinter and eVito models that we can fully support them with an electric van. The vision, on completion of this pilot, is to introduce more eSprinters to the fleet nationally where appropriate. We’re also planning, later this year, to set our first eSprinter based mobile servicing unit on the road.”

The eSprinter is powered by a 114hp electric motor that drives the front wheels, and produces zero tailpipe emissions. Its 55kW high-voltage battery pack is mounted beneath the body, meaning it does not impinge on the space needed in the cargo area.

The van will travel 95 miles (combined WLTP with 80 km/h speed limiter) on a single charge, which is enough for most urban delivery and last mile applications, and the majority of roadside call-outs.

Marshall Van Croydon Dealer Principal Mark Effenberg commented: “We are very proud to have been chosen by Mercedes-Benz Vans UK to take part in this exciting pilot project.

“As our sales colleagues will testify, demand for electric vans bearing the three-pointed star continues to go from strength to strength. It is entirely fitting, therefore, that wherever possible the vehicles we use to provide the award-winning aftersales back-up for which Mercedes-Benz is renowned, should also employ the latest, emissions-free technology.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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