Young will have responsibility for 180 comprehensive centres within the company’s national network. Comprehensive centres are made up of dedicated truck locations, or retail sites which can also support heavier and specialist vehicle types. He joins Peter Tye who continues to act as group operations director for all retail centres.
Young brings a wealth of B2B and retail experience to the role, after more than six years at global paints and coatings specialist AkzoNobel including as global stores excellence director.
His career began in the mid-1990s with nine years at Halfords, during which time he progressed from Store manager to area manager, before being appointed country manager for Ireland.
Commenting on his new role, Young said: ‘My goals for the next 12 months are to help grow our market share, drive customer volumes and further develop our efficiency programmes. Key to this will be harnessing the great technical expertise of our teams, and concentrating on delivering outstanding customer care.’
Based at ATS Euromaster’s head office in Aston, Young has 11 direct reports – a team of 10 field-based area operations managers, plus a service quality manager who looks after the company’s national team of fleet inspectors.
