Founded in 2013, the firm has seen order volumes double in the past 12 months and now serves almost 250 online retailers. As a result, the company required advanced route planning software that would help fulfil its current logistics needs and ensure it was best placed for future expansion.
Fragilistics will use the route planning software to coordinate a fleet of 23 vans operated from its central warehousing facility in Milton Keynes. The company delivers to 11 regions, covering every postcode in mainland UK, with over 5,000 orders fulfilled every month. Each region is serviced on a weekly basis, with the exception of London which has three delivery schedules per week.
The Paragon routing and scheduling software replaces a previous manual operation and will be used by Fragilistics’ team of planners to create optimised transport plans in a matter of minutes, combining collections from retail customers and deliveries to consumers. This will enable the company to make the most of available resources, minimising levels of empty running and reducing mileage.
Robert Dixon, director at Fragilistics commented: “The success of the business is based on our ability to deliver mirrors of all sizes for our customers in the quickest and most efficient way possible. We chose Paragon because it provides us with a solution that will streamline our current planning and delivery process today but also has the means to grow in line with our future business strategy. We are already exploring the opportunity to automate other areas of our order fulfilment process.”
