Speaking to the BBC, RHA chief executive Richard Burnett said: “The facilities provided at the vast majority of motorway service areas fall woefully short of what can even be considered to be an acceptable standard. At a time when our industry is facing a massive driver shortage, every issue that affects recruitment is vitally important. Who would want to take a job knowing that the basics, for example toilet facilities, are in a shocking state of repair? Professional drivers quite rightly, object to filthy and ill-maintained washing and other hygiene facilities. ”
He added: “This industry is heavily regulated and drivers, by law, have to take rest breaks. The current standard of facilities at many ‘official’ areas is so inadequate that parking in a layby is often a preferable option. This is unsafe for drivers, their vehicles and their loads.
“There can be no excuse for poor standards. We welcome the government plan to set up ‘design panels’ of architects and experts to look at the quality of MSAs. This must also include secure parking and facilities for HGV drivers. We will be pleased to work with them to bring about the change that is so desperately needed.”
