Total Accident Management has developed the website in partnership with claims notification software specialist Bodynet Ltd and says it’s the only provider with this type of service, which is being offered as an additional reporting channel alongside phone, email and the Total Response mobile app.
The reporting simply requires drivers to have an internet connection and can be carried out via a simple step-by-step process with easy-to-use drop-down menus and text boxes.
Where a vehicle requires repair, the system will notify the selected repairer via the BodyNet Bodyshop Management System as well as automatically generating access to the BodyNet Repair Tracker system where the customer can then track their own repair progress and receive SMS notifications.
Marketing manager Laura Bevan said: ‘The portal shows Total Accident Management is at the forefront of innovation and demonstrates an on-going investment in both new technology and our customers.
‘Working with Bodynet Ltd has allowed us to also leverage of their international claims and repair tracking expertise. It will mean our customers have all their accident and repair information in one place and greatly increase the efficiency of the whole process.’