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New Government-backed smartphone app launched to pinpoint potholes

The Department for Transport (DfT) pledged the cash to enable the Cyclists' Touring Club (CTC), the national cycling charity, to revamp its “Fill That Hole” website and develop a new app compatible with smartphones running Android software.

Over 9 million iPhone users can download the website's current app to report potholed roads to their councils; the new app could boost that figure to over 26 million and is expected to be ready in February, at the start of “pothole season” when the winter damage to roads is at its greatest.

Roads Minister Robert Goodwill said: ‘The Government is serious about tackling potholes. At best they are an irritation but at worst they can damage vehicles and pose a serious danger to cyclists. That is why we want people to tell councils where to find them so they can fill them in. This app means more people are going to be able to report potholes more easily.

‘Filling potholes in quickly is only one half of the story. Research has also shown a long-term approach to road maintenance, rather than patch and mend, can save councils and taxpayers money and potentially save lives thanks to better road conditions.’

CTC originally developed its app for cyclists, who can receive life-changing injuries from accidents caused by potholes, but it is now used by all types of road user, from delivery drivers to motorists concerned about potential damage to their vehicle.

The app sends local authorities up-to-the-minute information about potholes which the council may not otherwise know about, allowing them to identify trouble spots needing action fast.  In the past year around £23.8m was paid in compensation by local authorities across England due to the poor condition of their roads according to the Asphalt Industry Alliance.

The support for the app comes as more local authorities adopt new Government guidelines which urge councils to plan extensive maintenance well in advance, rather than years of costly “patching” as potholes appear. 

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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