National Windscreens provides all customers with windscreen repair and replacement services on a “same day – next day” basis. It also operates a “repair first” policy, only replacing windscreens when the damage is too severe to be repaired, saving its customers replacement costs.
Building on over 12 years of working together, National Windscreens’ new contract with Northgate will continue to focus on providing efficient windscreen repair and replacement services using its network of 108 fitting centres and 800 plus mobile technicians located across the UK.
It will also provide a selective on-site fleet inspection programme to ensure Northgate vehicles are fit-for-purpose by identifying any glazing problems that have the potential to damage the windscreen.
Ben Fawcett, senior buyer at Northgate, said: ‘The new contract tendering process has highlighted National Windscreens as a leading windscreen repair and replacement provider when compared to competitors.'
He also said that National Windscreens 'have continued to provide us with good levels of service and offer good value for money. We required a responsive and reliable supplier to ensure minimal disruption of our flexible vehicle hire services to our many thousands of customers'.
