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Paragon Automotive centralises defleeting operations with new service centre

Intended to will set new standards for customer service in the fleet industry, the centre will provide a single point of contact for dealers and manufacturers and firms that are defleeting. 

Commenting on the launch, Mike Pilkington, managing director of Paragon Automotive, said: ‘Our new facility in Corby will raise the bar on the levels of service people can expect in our industry. We are investing in our people and new technology to provide a seamless experience across the vehicle life-cycle. This will drive both innovation and best practice.’ 

The managed service will provide customers the option of online or human contact with real-time access to vehicle information, claim management and logistics information. 

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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