Under the deal, Autoglass will work to a clear SLA agreement that speeds up the repair and automatic billing processes, with the vehicle registered on 1Link and the work authorised at the driver's home, place of work or at a safe location on their journey.
Sean Consadine, operations director of Pendragon Contracts, said: ‘We were impressed with the Autoglass proposition that puts the driver first, speeding up repair and replacement times and minimising vehicle downtime. Its bespoke service ensures the dedicated centre communicates effectively with the motorist every step of the way.’
Autoglass national sales manager, Jeremy Rochfort added: ‘At all times our focus is on delivering excellent customer service. We are committed to providing Pendragon Contracts with a value-driven proposition that benefits their end users for the long term.’
