The RAC has revamped its breakdown packages to give both small businesses and private individuals cover that suits their needs.
The two new products – Van Lite and Van Total – include ‘rescue anywhere’ as standard, ensuring customers get the expert assistance they need, at the roadside or at home.
The lead-in Van Lite solution, priced at £120 a year for one vehicle, provides ‘rescue anywhere’ cover for three call-outs a year, with a 10-mile tow and a 20-mile taxi from the garage if the van can’t be fixed there and then.
Van Total, priced £160 a vehicle, offers the same business or personal ‘rescue anywhere’ cover but with unlimited call-outs as well as a tow from anywhere in the UK and a choice of replacement van or overnight accommodation while their vehicle is being repaired.
The top cover also features advanced garage support to make the repair and garage liaison process as straight forward for the customer as possible.
For businesses, the cover also includes access to an online vehicle management portal which enables them to set MOT reminders, update vehicle details and amend cover as required.
The new cover launches as the number of vans on UK roads grows 13% in four years and is intended to make it quicker and simpler for businesses and drivers to get their van back on the road.
Siobhan Duffy, head of RAC Van Breakdown cover, said: “While our expert patrols have all the right tools and technology to get van drivers back on the road, there are inevitably times when vehicles need to be repaired at a garage which is an issue for customers who rely on their vans for work. This is why our Van Total cover provides van-for-van replacement so they can carry on working as normal – after all time is money.
“We also felt it was very important to provide ‘rescue anywhere’ cover that doesn’t involve forcing customers to upgrade to be rescued at home or at their registered business address. This means – unlike some providers – we’ll rescue customers on their driveways or on the road as standard. And we’ll always try to fix them on the spot, rather than towing them straight to a garage.”
She finished: “If it’s expert breakdown a customer needs, then we’ve got them covered. After all, if anyone know vans, it’s us.”
