The service has been running for the last 65 years and uses a fleet of specially converted vans to provide a mobile branch banking service to those customers in remote rural locations in Scotland, England and Wales.
Under a new deal, Hitachi Capital Vehicle Solutions has been appointed to manage the fleet of 27 vehicles, which comprise converted long wheelbase Ford Transit vans, ranging from 3.5t to the latest 4.2t with rear tail lift to provide access for disabled customers.
In addition, Hitachi Capital Vehicle Solutions will manage the downtime, should any vehicles be off the road, and provide a 24-hour helpline for the RBS Group if there is any issue with the vans.
The contract is part of a 5,684 strong vehicle deal which sees Hitachi Capital Vehicle Solutions manage, finance and supply the entirety of RBS Group’s fleet needs from both the commercial vehicle and car leasing sides of the business.
Norman Davenport, mobile branch banking manager, commented: ‘It is essential that our mobile branch banking service goes ahead every day as our customers in remote and rural locations depend on us being there to meet their financial needs. With expanding the service to these communities, over the last 65 years, it was critical we worked with a fleet management company that could provide us with the best possible service.
‘Hitachi Capital provides a highly professional service bringing a level of knowledge, experience and expertise to the partnership, which covers areas that are not normally found within the financial services sector.’
