The company is part of fleet management solutions provider Fleetmatics Group PLC and launched in the UK at the end of 2012.
The opening of the new customer service centre this year is intended to provide SageQuest’s growing list of European customers with a dedicated and reliable support service.
The company adds that it’s important that customers are supported not only at the implementation stage but throughout the duration of the customer relationship to guarantee they get the most out of their investment into GPS vehicle tracking technology.
SageQuest’s European operations manager, Tanya Arnold, who is responsible for running the new customer service centre, said: ‘In addition to providing our customers with a tried-and-tested solution that meets the challenges of running large enterprise-sized fleets, a high-level of customer service has always been the cornerstone of SageQuest’s offering. Our customer service team has been trained extensively on the SageQuest system and we strive to give the best customer service possible to our customers. This ethos is important to SageQuest and is something that we feel sets our company apart from other vendors’.
SageQuest’s UK customer service support centre is open weekdays from 8am to 6pm.