The deal to provide Breakdown and European Breakdown Cover for SHB Hire Ltd will see RAC potentially coming to the assistance of more than 13,500 vehicles ranging from standard B2B hire cars, to golf buggies, all-terrain vehicles, cranes and other specialist vehicles.
SHB Hire has provided the provision of one of the largest hire fleets of 4×4 vehicles for Glastonbury Festival and operates the UK’s largest fleet of golf buggies. All of which means you can expect to see RAC patrol vans in some interesting locations as they come to the support of its new partner and their customers.
The partnership will be managed by a team of experienced account managers and a dedicated contact team for customers providing a high level of service.
Nicky Simpson, commercial director at SHB Hire Ltd, said: “I looking forward to working with the RAC and I believe our customers will see the benefits in the relationship through quick response times and more repairs being carried out roadside.
“A key theme to awarding this contract was having a ‘first time, right solution’ culture. We wanted to ensure the correct specialist attendance is provided resulting in minimal downtime for our customers, which I believe the RAC can deliver.”
