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SmartWitness video helps lorry driver dispute motorway collision claim

The footage (see here) captures the moment the blue Nissan Note hits the side of the lorry and then is bounced across the road and flipped around.

The collision was caused by the Nissan driver failing to notice the lorry alongside and veering into the HGV's lane. Thanks to the camara footage, it quickly became apparent that the Nissan driver was completely to blame and insurers for the Nissan driver settled the claim as soon as the CCTV was produced.

Fleet users of SmartWitness have reported savings of up to 20% on their vehicle insurance.

Insurers have found that just 2% of incidents recorded on SmartWitness cameras result in disputed claims – against an industry norm of 40% of motor claims.

SmartWitness managing director Simon Marsh said: ‘It’s great to see so many hauliers being so proactive in using the cameras to improve driver behaviour as well as protecting themselves from false claims.

‘This new video perfectly illustrates their worth. It might seem like a relatively minor collision, but these incidents in the days before cameras would result in a big drain on time and expense as both sides argued it out with insurers and also risked damaging hauliers’ insurance claim experience.

‘Not any more – the SmartWitness footage goes off and it is settled almost instantly.’

The Road Haulage Association recently found that 54% of its members have now fitted in-cab cameras. 

For more of the latest industry news, click here.

Written by Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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