Totalmobile has completed the acquisition of Cognito iQ, expanding its work in field service management software.
Based in Newbury, Cognito iQ provides workforce management and analytics technology to firms including Hermes, Transport for London and Argos, enabling businesses to enhance productivity and efficiency.
The acquisition of Cognito iQ will add real-time performance analytics capabilities to Totalmobile’s existing suite of end-to-end field service management technologies, enabling customers to manage data better and closely analyse ongoing operations. It also provides Totalmobile with a strong presence in the fast-growing logistics market.
The technology will be rebranded and launched as Totalmobile’s new ‘Analyse’ product, which will be offered to Totalmobile’s existing customer base of more than 1,000 organisations, covering a range of sectors, including government, health and social care, facilities management, infrastructure and housing.
Jim Darragh, CEO of Totalmobile, said: “In today’s world, the ability to manage, analyse and then action operational data is critical for any organisation that is striving to provide an exceptional service. With today’s acquisition of Cognito iQ, I am delighted to announce that we have added a market-leading real-time analytics software solution that enables any customer to drive continuous improvement across their operations.”