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Totalmobile acquires Cognito iQ to expand field service management solutions

Totalmobile has completed the acquisition of Cognito iQ, expanding its work in field service management software.

The acquisition of Cognito iQ will add real-time performance analytics capabilities to Totalmobile’s existing suite of end-to-end field service management technologies

Based in Newbury, Cognito iQ provides workforce management and analytics technology to firms including Hermes, Transport for London and Argos, enabling businesses to enhance productivity and efficiency.

The acquisition of Cognito iQ will add real-time performance analytics capabilities to Totalmobile’s existing suite of end-to-end field service management technologies, enabling customers to manage data better and closely analyse ongoing operations. It also provides Totalmobile with a strong presence in the fast-growing logistics market.

The technology will be rebranded and launched as Totalmobile’s new ‘Analyse’ product, which will be offered to Totalmobile’s existing customer base of more than 1,000 organisations, covering a range of sectors, including government, health and social care, facilities management, infrastructure and housing.

Jim Darragh, CEO of Totalmobile, said: “In today’s world, the ability to manage, analyse and then action operational data is critical for any organisation that is striving to provide an exceptional service. With today’s acquisition of Cognito iQ, I am delighted to announce that we have added a market-leading real-time analytics software solution that enables any customer to drive continuous improvement across their operations.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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