The company, one of the largest water and sewerage service suppliers in England and Wales, FMG for a 24/7 incident management service to its fleet of nearly 1,700 vans, which includes first notification of loss, uninsured loss recovery (ULR) and vehicle repair management.
The ULR service alone has recovered over £400k of uninsured losses for Welsh Water following non-fault incidents. During the past year, a further £48,000 has been saved through intelligent repair management and the careful control of replacement vehicle costs.
Mark Johnson, head of transport at Welsh Water, said: “Through our relationship with FMG we can rest assured that our drivers have access to all the support they need following any vehicle incident, regardless of the time of day or night. Like us, FMG is committed to reducing the cost of incidents at every opportunity and recoups substantial sums of money through uninsured loss recovery and intelligent damage assessments.”