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Vauxhall drops Lifetime Warranty

The move sees the carmaker drop the current warranty of 100,000 miles and an unlimited amount of time for the first owner of the car and instead move to the standard three-year/60k warranty with options for extension.

The new warranty will apply to all new cars and vans, with the exception of the Vivaro and Movano, which have a three-year/100,000-miles warranty. 

However, existing vehicles with Lifetime Warranty will continue to be covered for up to 100,000 miles whilst the vehicle remains with the first owner, subject to annual validation. 

Tim Tozer, Vauxhall’s chairman and managing director, cited the changing ownership landscape and significant investment in new technology as key drivers for the change. 

‘In today’s market, 65% of retail sales are supported by a finance package and within that, over 60% are PCPs. This has dramatically changed ownership patterns resulting in fewer customers retaining their cars beyond three years.  Couple this with a €4 billion investment in high technology powertrains and state of the art new products and it no longer makes business sense to invest in 100,000 mile warranty cover. We will continue to focus our investment on providing our customers with a high quality and satisfying experience, both at dealer and company level, throughout their purchase and ownership period.’

Vauxhall added that the new three-year/60,000-mile transferable warranty is fully competitive with benchmarked competition, includes AA roadside assistance (with Homestart and full European cover) in the first year and is available with cost-effective extension options up to four and five years.

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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